Frequently Asked Questions

Can you buy an item for me?

Yes. Send us the product or seller link and we'll purchase it on your behalf.

Can I order directly to your Russian address?

Yes. You can use our address as your delivery point and we'll forward your order once it arrives.

Do you ship to the USA?

Yes, USA is one of our primary destinations.

Do you ship to Canada?

Yes, Canada is one of our primary destinations.

Can you combine several orders?

Yes — we can consolidate multiple purchases into a single international shipment.

Can you send photos before shipping?

Yes, we photograph your item after it arrives and before it ships out.

How much does shipping cost?

Cost depends on weight, dimensions, destination, and the carrier available for your item. We'll calculate this for your specific order before you commit — send us the details and we'll get you a quote.

How long does shipping take?

Transit time varies by destination and carrier, and can change with international shipping conditions. We'll give you a current estimate with your quote.

What items cannot be shipped?

Some items are restricted by carriers or by customs rules in the destination country. Send us the item and we'll confirm whether it can ship before you buy anything.

Will I receive tracking?

Yes, whenever the carrier we use provides it.

Are customs duties included?

No — customs duties and import taxes, if any apply, are the responsibility of the recipient and are set by your country's customs authority, not by us.

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